Thank you for your purchase of our digital download products. Please note that our albums consist of multiple tracks inside a single folder, which is then converted to a zip file. Depending on your system, you may or may not need to use an unzipping program, such as WinZip or WinRar for Windows, iZip on Apple devices, or ES File Explorer on Android devices. If you have any issues with opening or playing your digital download albums, please don't hesitate to contact us for assistance.